From the moment you book, every step has one goal: by the end of two calls, you know whether Canvas UGC fits your app, what's broken today, and what it would take to hit your numbers.
Two calls before anything is made.
Everything after (the videos, the results) depends on getting those two calls right, so we take them seriously.
Most agencies rush to start. We slow down just enough to make sure everything that follows actually works.
Here’s what you’ll get in place of a dry pitch deck:
a clear diagnosis of what's working and what isn't
a recommended scope and price
a written plan for what happens next
Bottom line: You leave knowing whether Canvas UGC fits your app, and what exactly it would take.
Right after you book, you’ll land on a confirmation page with a short pre-call video with one of our founders.
Why this matters: it preframes expectations so the call is productive instead of generic.
You’ll also answer a few quick questions so we can show up prepared:
-what you’ve tried
-what you’re building
-what success looks like
-constraints (timelines, brand, legal, bandwidth)
Call 1 is a reality check. We ask what you've tried, what worked, what didn't, and what's in the way.
We map:
-internal constraints that will affect execution
-what’s worked and what hasn’t with UGC
-current channel performance and what’s missing
-goals and KPIs (installs, trials, conversions where available)
After the discovery call, we send:
-what we’d need from your team to move fast without chaos
-relevant proof points (selected outcomes, patterns, and examples)
-the framing for how the Plutus Creator System would plug into your world
So… you get time to review internally and bring smarter questions to the next call.
This is where we get specific and you get a founder, project manager and customer success manager present.
We walk through:
● timeline and workflow
● pricing and expectations
● what real-time reporting will include
● how UGC production and creator ops will run
● the recommended scope (Canvas UGC, Creator Sourcing & Management, or both)
Key point: this call is built to reduce risk. You leave Call 2 with a written plan: timeline, scope, price, and what the weekly report will show.
If we move forward, onboarding is designed to build the system properly.
We typically cover:
-reporting setup and sprint cadence
-creator sourcing & vetting (if needed)
-creative architecture (messaging, hooks, formats)
-briefs, guardrails, approvals, and rights workflows
Why this matters: when onboarding is done right, results compound faster because execution stays stable (without surprises at any point during the partnership).
Whether you’re an enterprise growth team or a fast-moving founder, your time is what we value most.
